Customer Service Wow

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To have a speaking business without a solid customer service focus will prove fatal. Without customers you don’t have a business If you already care about people, then you need to have in place a system where you are always striving to make an awesome experience every time you have contact with your customers. It […]

Good Order Form Structure

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The Key Main things you need on an order form are: Headline Key Benefit What You Get (Features and Benefits) Description of Bonuses Summary of Value Guarantee “YES! I want to become a member!” Nuts and Bolts – Name and Address etc Continuity Tick Box Signature Contact Details

Using Jing for Virtual Office

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Jing is a great little piece of software you can get from www.techsmith.com. It enables you to record what is happening on your screen and record what you are saying – at the same time. This lets you do all sorts of really useful things such as: Give feedback on website design. Record short training […]

Summer holidays and business….

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Summertime is traditionally the time when businesses pack up and go on holiday.  But why does sometimes taking something as simple as a holiday actually cause stress?  Because it means time away from the office and all your to-do lists.  Greg and I are taking a late holiday this year to catch the end of […]

Email Overwhelm – How To Cure It!

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If you are looking for more time in your day, then look no further than today’s article. One of the most important gifts you can give to yourself is the gift of learning how to manage your inbox.  It’s a time-saver…. In-box Stress You know what “in-box stress” is, don’t you?  It’s that horrid feeling […]