Communication comes from 3 areas inside of ourselves. We have physiology, tonality and our words … and all of those contribute to the meaning of our communication. In fact, a study done by a gentleman in the University of Pennsylvania, I believe it was in the 1970s suggested that 55% of the meaning of our […]
How To Get the Best From Your Team
This Behind The Scenes tip comes from our Super Star MDM Coach & CEO Jo Harrison. Look for greatness in your team members Listen to the whole person Focus on ‘it went wrong so how do we fix it?’ Rather than ‘it went wrong, it’s your fault.’