You work really hard at networking, meeting new people and getting them interested in your products and services. You know that getting your name out there and getting people onto your mailing list is essential for business growth. But what processes do you do once you have those names? What processes do you have in […]
Customer Service Tips: How to Handle Customer Complaints!
In Shift we pride ourselves on providing excellent customer service. Our motto is simple but effective – we want to leave the customer in a better mood than how we found them. So I thought I would share our 7 point plan for handling customer complaints:
How Many Hoops Are You Making Your Customers Jump Through?
(Just To Put Money In Your Pocket)
In this article, Shift’s General Manager, Donna Powell, looks at how best you can serve your customers Warning! The information contained in this article could make you rethink your entire sales systems… How Many Hoops Are You Making Your Customers Jump Through? (Just To Put Money In Your Pocket) Or in other words, how easy […]